A 99.9% Server Uptime
We have built our hosting system using dependable hardware and significantly modified software. Our system administrators have installed a tweaked version of Security–Enhanced Linux on each of our hosting servers in order to guarantee the highest level of security and stability. We’ve set up a number of denial–of–service protection units coupled with powerful firewalls to make sure our internal network is impregnable and safe.
All Linux hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
In order to deliver an exceptional web hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve built our own custom internal network in an effort to ensure an extremely fast connection speed with the rest of the world.
And because of this, irrespective of which data centers you pick: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you will enjoy an assured 99.9% network uptime. And this guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your cash on the line, you cannot feel truly secure. Because of this, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel satisfied with our web hosting service or if you wish to get an even more powerful hosting solution, such as a Linux VPS or even a Linux dedicated hosting – you will get a full refund, without concealed costs or return charges.
24/7 Technical Support
If you happen to own a hosting company, your technical engineers are of fundamental importance. This is why we have carefully hand–picked a very qualified team of customer service technicians, each with several years of expertise behind his back. Thanks to them, we offer 24x7 support with each of our web hosting packages.
And not only that, we offer a 1–hour response time guarantee. All technical support inquiries are answered in less than an hour and our average ticket response time is less than twenty minutes!